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FAQ

We provide evidence-based nutrition counseling via telehealth and work with your insurance to ensure you pay as little as possible out-of-pocket. Our Dietitians are graduates from top schools across Canada and the US (i.e. Harvard, Columbia, McGill), providing you high-quality nutrition services informed by the latest science.

Registered Dietitians (RDs) are health professionals specializing in food and nutrition. Dietitians provide a behavioral health approach to nutritional care to help you reach your long-term health goals. ‍ Registered Dietitian (RD) is a nationally recognized credential. At Healthful, all our dietitians are RDs, which means that they have completed a Bachelor or Master’s degree in Nutrition, passed a national exam, and complete a number of ongoing continuing education credits annually.
No, they are not the same. The title “nutritionist” is not a protected title, which means that anyone, including yourself, can call themselves a nutritionist. At Healthful, all our providers are Registered Dietitians(RD) which is a legally protected title. Registered Dietitians must complete a Bachelor or Master’s degree in Nutrition, pass a national exam, and complete a number of ongoing continuing education credits annually. ‍ With Healthful, you can be sure that you are speaking with licensed health professionals that have been trained in nutrition and dietary intervention.

Currently, all of Healthful’s services are offered virtually, giving you the convenience of receiving high-quality care wherever you are!

One of the most frequently asked questions we get is if online Dietitians are covered by insurance. Healthful works with most major insurance companies in Canada. As with all medical appointments, it always depends on your insurance coverage plan, but most clients of Healthful do not pay out-of-pocket because their Dietitian is covered by insurance. If your insurance does not cover Dietitians, we offer cash pay per session for $160. However, before you get started, we will check your coverage with your insurance to estimate your out-of-pocket costs. Check your coverage here. If you have more questions or concerns, please reach out to our support team: contact@usehealthful.com to learn more.

Yes, as of now, we only offer dietitian services to clients in Ontario. We are currently working to expand our services to all Canadian provinces and a few states in USA. If you live outside of Ontario, please fill out this service request form. We will notify you once our services are available in your area! 

We have a very individualized approach depending upon your current diet, your goals and the number and severity of the health issues you face. Ideally, we like to work with you weekly, bi-monthly, or monthly, depending upon your needs. Nutrition therapy (aka nutrition counseling) is most effective when done consistently. Some clients need more intensive follow-up than others — it varies from client to client, but we will always work with you for to achieve your best outcome.
Yes, at Healthful we have dietitians who specialize in working with children. We have experience in dealing with nutrition issues related to children, including overweight/underweight, diabetes, picky eating, food allergies, and eating disorders.

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